Discount Shuttle Transportation
Need help? Look at our answers to some of the most commonly asked questions. If you don’t find the answer reach out to our customer service line and we’d be glad to answer it.
Shared shuttles are shared with other passengers, while private sedans/SUVs are reserved solely for your group.
Yes, you can bring your luggage on the shuttle, but please make sure to inform the transportation company of the number of bags you have so they can allocate enough space.
Your driver will provide you with instructions on where to meet. Typically, there is a designated shuttle pickup or Ground Transportation Center at each airport.
Yes, you can request a car seat or booster when making your reservation, but it is subject to availability and an additional fee.
Your driver will track the flight arrival and departure, so they will adjust your pickup time accordingly. If your flight is canceled, you should contact us to reschedule your pickup.
It is recommended to book your shuttle at least 24 hours in advance, but during peak travel seasons, it is advisable to book as early as possible.
Gratuity is not included in the shuttle fare. It is customary to tip your driver 15-20% of the fare, depending on the level of service.
The travel time depends on the airport you are arriving at and traffic conditions. On average, it takes about 30-45 minutes to get from John Wayne Airport or Long Beach Airport to Disneyland, and around 45-60 minutes from LAX.
At least 24-48 hours notice to avoid a cancellation fee.
Yes, you can book a shuttle for a one-way trip, but keep in mind that the fare may be higher than booking a round-trip service.
Yes, you can make changes to your shuttle reservation by contacting customer service at (800) 699-4826